Create a support ticket
To create a support ticket, please enter your Vectorworks license number below. You can find the license number in your Vectorworks software → Help → License Info.
If you want more information about your license number, please visit this page.
If you want more information about your license number, please visit this page.
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Do you have questions about your license number? Please enter your email address below to create a ticket. You can request assistance up to twice a year using your email address. By providing your license number, we can always assist you and offer faster service
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It is currently not possible for you to create a ticket.
You may have entered the wrong license number for Vectorworks.
Please search for the correct license number and re-enter it.
Tickets can be created if you have a Vectorworks Service Select contract, subscription or student license. If you are not entitled to a ticket, you can still look for answers through the channels below.
- Vectorworks Help: learn all about the different tools and commands in Vectorworks
- Support portal: find answers to the most common questions and issues
- Vectorworks university: a comprehensive list of hands-on information about the tools
- Forum: engage with fellow Vectorworks users to learn even more
It seems you've already used this option twice this year. For further assistance, please provide your license number. You can find your license number in the customer portal or student portal.